About us
What is Sensora Paris?
An innovative fashion and beauty house, driven by a Parisian vision of quiet luxury. Its first collection, L’Invisible, brings together essentials that disappear under clothing. The house will then expand into beauty, lingerie and luxury clothing.
Where is Sensora Paris based ?
Sensora Paris welcomes you in Paris: 68 avenue des Champs-Élysées, 75008 Paris. Full legal details about the company are available in our legal notice. To reach us: contact@sensoraparis.com.
Delivery
How long does delivery take?
Preparation included, allow 7 to 12 business days for France, Belgium, Germany, Spain, Portugal, Austria, Poland and the United Kingdom; 9 to 14 business days for Italy, the Netherlands and Switzerland; 11 to 17 business days for other European Union countries; 8 to 14 business days for the United States and 11 to 17 business days for Canada. We would rather give an honest timeframe than a flattering one.
Which countries do you deliver to?
France, the other countries of the European Union, Switzerland, the United Kingdom, the United States and Canada. Tracked delivery is free on orders of €35 or more within France, the European Union and Switzerland, and from €45 to the United Kingdom, the United States and Canada.
How do I track my order?
A tracking number is sent to you as soon as your order ships.
Where do orders ship from ?
From our logistics partner’s warehouses, in Europe (Germany) or in Asia, depending on the availability of each piece. Every order travels in a plain, discreet parcel, with a tracking number.
Returns
Can I change my mind?
Yes. You have 14 days from receipt to exercise your right of withdrawal.
Are there any exceptions?
For hygiene reasons, covers that have been unsealed cannot be taken back. Products that remain sealed can.
Do returns cost anything ?
No. If the return conditions are met, we send you a free return label. Returns are sent to our logistics partner’s warehouse.
The covers
How many times can I reuse them?
It depends entirely on care. Washed after each use and air-dried, they last considerably longer.
Do they hold in water?
Yes. Pool, sea, shower: the whole range is made for water and holds all day. The hold is always best on skin that is clean and dry when you apply it.
What is the difference between a cover and a lift cover?
A cover conceals. A lift cover conceals and supports: it sits higher and creates a visible lift beneath the garment.
I have sensitive skin.
Test first on a small area, on the inside of your arm, for a few hours. If you notice any redness or itching, stop and seek the advice of a healthcare professional.
Another question?
Write to us. We would rather give a good answer than make a quick sale.